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Shipping rules let you define when a given carrier and product (and optional printer) should be used. You can base rules on weight, destination, order source, or other conditions. Optionally you can turn on Auto-Print Labels and choose a printer so labels print automatically when a shipment is sent.

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Where to manage them

Go to Settings → Shipping Rules. You’ll see a list of rules; use Add Shipping Rule (or similar) to create one, or open an existing rule to edit it.

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What a rule contains

  • Conditions – When the rule applies (e.g. weight between X and Y kg, destination country, order channel). Only one rule may apply per shipment depending on how the app evaluates them.
  • Carrier and product – Which connected carrier and which shipping product to use when the rule matches.
  • Auto-Print Labels (optional) – If enabled, choose a printer; when a shipment that matches this rule is sent, its label is sent to that printer. See Auto-print labels.
[IMAGE: Placeholder – Screenshot of a shipping rule form with conditions and carrier/product selection.]

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Adding or editing a rule

1

Add or open a rule

Click Add Shipping Rule or open an existing rule.
2

Set conditions

Define when this rule applies (e.g. weight range, country, channel). Leave conditions broad if you want a default rule for most shipments.
3

Choose carrier and product

Select the carrier and product that should be used when the rule matches.
4

Optional: turn on Auto-Print

If you want labels to print automatically when a matching shipment is sent, turn on Auto-Print Labels and select the printer.
5

Save

Save the rule. It will be used for new shipments that match its conditions.
The order of rules can matter if multiple rules could match. The app usually applies the first matching rule (or the best match). Check the in-app help or tooltips for how priority works.

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When rules are used

Rules are typically used when creating a shipment (manually or from an order) to suggest or set the carrier and product. If no rule matches, you may need to choose the carrier and product yourself. After a rule is set, you can still change the carrier or product on the shipment in many flows.