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When you connect WooCommerce, orders from your site sync into Zippendo so you can create shipments and fulfill them in one place.

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Before you start

  • You need a WooCommerce site and admin access.
  • You need API credentials: Consumer Key and Consumer Secret from WooCommerce. You create these in WooCommerce → Settings → Advanced → REST API (or similar, depending on your WooCommerce version).
Create a new API key with Read/Write permissions so Zippendo can read orders and (if applicable) update fulfillment status. Keep the Consumer Key and Consumer Secret safe; you’ll enter them once when connecting.

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Steps to connect

1

Open Order channels

Go to Order channels in the main menu.
2

Click Connect WooCommerce

Find the WooCommerce card and click Connect WooCommerce. A modal opens.
3

Enter site URL and API credentials

Enter your Site URL (e.g. https://yourstore.com), Consumer Key, and Consumer Secret. You may be able to Test connection first to confirm the credentials work.
4

Choose default sender address (if asked)

If the form asks for a default sender address, select one. This can be used when creating shipments from WooCommerce orders. You can change it per shipment later.
5

Confirm and connect

Click Connect or Save. When the connection succeeds, the store appears under Order channels and orders start syncing.
[IMAGE: Placeholder – Screenshot of the Connect WooCommerce modal with Site URL, Consumer Key, Consumer Secret.]

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After connecting

  • The WooCommerce site appears under Order channels as a connected channel. You may see the site URL or store name and options to disconnect.
  • Orders from that site appear under Orders. Open an order and use Create Shipment to fulfill it.
  • You can connect multiple WooCommerce sites; each shows as its own channel.

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If connection fails

  • Check URL – Use the full site URL (e.g. https://yourstore.com) with no trailing slash (or as recommended by the app).
  • Check API keys – Ensure the Consumer Key and Consumer Secret are correct and the API key has the right permissions. Regenerate the key in WooCommerce if needed.
  • Check REST API – WooCommerce REST API must be enabled. Some hosts or security plugins can block it; check your host or plugin settings.

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Disconnecting

Use the Disconnect (or similar) action on that channel’s card in Order channels. Orders that already synced remain in Zippendo; new orders from that site will no longer sync.