Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.zippendo.com/llms.txt

Use this file to discover all available pages before exploring further.

When you connect WooCommerce, orders from your site sync into Zippendo so you can create shipments and fulfill them in one place.

​
Before you start

  • You need a WooCommerce site and admin access.
  • You need API credentials: Consumer Key and Consumer Secret from WooCommerce. You create these in WooCommerce → Settings → Advanced → REST API (or similar, depending on your WooCommerce version).
Create a new API key with Read/Write permissions so Zippendo can read orders and (if applicable) update fulfillment status. Keep the Consumer Key and Consumer Secret safe; you’ll enter them once when connecting.

​
Steps to connect

1

Open Order channels

Go to Order channels in the main menu.
2

Click Connect WooCommerce

Find the WooCommerce card and click Connect WooCommerce. A modal opens.
3

Enter site URL and API credentials

Enter your Site URL (e.g. https://yourstore.com), Consumer Key, and Consumer Secret. You may be able to Test connection first to confirm the credentials work.
4

Choose default sender address (if asked)

If the form asks for a default sender address, select one. This can be used when creating shipments from WooCommerce orders. You can change it per shipment later.
5

Confirm and connect

Click Connect or Save. When the connection succeeds, the store appears under Order channels and orders start syncing.
[IMAGE: Placeholder – Screenshot of the Connect WooCommerce modal with Site URL, Consumer Key, Consumer Secret.]

​
After connecting

  • The WooCommerce site appears under Order channels as a connected channel. You may see the site URL or store name and options to disconnect.
  • Orders from that site appear under Orders. Open an order and use Create Shipment to fulfill it.
  • You can connect multiple WooCommerce sites; each shows as its own channel.

​
If connection fails

  • Check URL – Use the full site URL (e.g. https://yourstore.com) with no trailing slash (or as recommended by the app).
  • Check API keys – Ensure the Consumer Key and Consumer Secret are correct and the API key has the right permissions. Regenerate the key in WooCommerce if needed.
  • Check REST API – WooCommerce REST API must be enabled. Some hosts or security plugins can block it; check your host or plugin settings.

​
Disconnecting

Use the Disconnect (or similar) action on that channel’s card in Order channels. Orders that already synced remain in Zippendo; new orders from that site will no longer sync.