Overview – Carriers in Zippendo

What carriers are, where to find them, and what you need before connecting.

Carriers are the shipping companies you use to send parcels (e.g. Postnord, Bring, DHL). In Zippendo, you connect each carrier you work with so that:

• Pricing is correct when you create shipments or when customers choose shipping at checkout.
• Labels can be created and (if you use a printer) printed automatically.
• Tracking and shipment status stay in sync.

You can connect multiple carriers and give each one a name that makes sense for your team (e.g. “Postnord – Oslo” or “DHL Express”).

Where to find Carriers

Open Carriers from the main menu. You’ll see two tabs:

My Carriers

The carriers you’ve already connected. This is where you manage and edit them. Click a carrier to open its settings.

All Carriers

The list of carriers you can connect. From here you add new ones by clicking Connect on a carrier card.

[IMAGE: Placeholder – Screenshot of the Carriers page showing the “My Carriers” and “All Carriers” tabs.]

What you need before connecting a carrier

1. Add a sender address

   The “from” address that appears on labels. Set this up under Settings → Sender (sender addresses). If you haven’t added one yet, do that first.

2. Have your carrier account details ready

   For example customer number, API keys, or other credentials. The connection form will show exactly what’s required for each carrier.

Once a carrier is connected, you can fine-tune behaviour (e.g. test mode, label format, what happens when you cancel a shipment) in Carrier settings.

Next steps

Adding and managing carriers

Step-by-step guide to connecting and editing carriers.

Supported carriers

List of carriers you can connect and where to get more info.

Carrier settings

Test mode, ZPL labels, cancel behaviour, and address overrides.