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Each time Zippendo sends something to a printer, it creates a print job. You can view jobs per printer, see their status (e.g. Pending, Processing, Completed, Failed), and in some cases retry or delete them.

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Where to see printer jobs

  • From a printer – Open Printers, click a printer, and open the Jobs (or similar) section. You’ll see a list of jobs for that printer.
  • From a job – You may be able to open a single job to see details (e.g. document type, shipment, status, error message).
[IMAGE: Placeholder – Screenshot of a printer detail page with a list of jobs.]

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Job statuses

StatusWhat it means
PendingJob is queued and not yet sent to the printer.
Processing / DispatchedJob has been sent to the printer (or is in progress).
CompletedJob finished successfully.
FailedSomething went wrong (e.g. printer offline, invalid data). You may see an error message; you can retry if the app allows it.

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What you can do

  • View – Open a job to see what was printed (e.g. label for which shipment), when it was created, and its status.
  • Retry – For failed jobs, use Retry to send the job again after fixing the issue (e.g. turn the printer on, fix paper/labels).
  • Delete – Remove a job from the list (e.g. to clear old or cancelled jobs). This doesn’t un-print; it just removes the record.
Job lists may be paginated. Use filters or sorting (if available) to find recent or failed jobs.

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Job types

Jobs can be Label or Document depending on the printer type and what you printed. Labels are usually shipping labels; documents can be packing lists or other shipment documents. If a label job fails, check that the printer is on, has labels loaded, and (for ZPL) that the carrier is set to Use ZPL labels in Carrier settings if required.