Skip to main content
You can set up auto-print so that when a shipment is sent (or at a chosen step), its shipping label is sent to a specific printer. That way you don’t have to manually trigger print for each shipment.

​
Where to configure auto-print

Auto-print is usually configured in Shipping rules. When you add or edit a shipping rule, look for an option like Auto-Print Labels (or “Automatically print shipping labels when a shipment is sent”). Turn it on and select the printer to use for that rule. [IMAGE: Placeholder – Screenshot of a shipping rule form with Auto-Print Labels toggle and printer dropdown.]
You need at least one printer added and approved under Printers before you can select it for auto-print. See Adding and managing printers.

​
How it works

  • When a shipment matches the shipping rule and is sent (e.g. you confirm handover to the carrier or the system marks it sent), Zippendo sends the label to the chosen printer.
  • The print job appears in Printers → [that printer] → Jobs. If the job fails (e.g. printer offline), you can retry from there or print the label manually from the shipment.
Use a dedicated label printer for auto-print so labels don’t mix with other documents. Ensure the printer is on and has labels when you send shipments.

​
Multiple rules and printers

You can have different shipping rules for different carriers, products, or conditions. Each rule can have its own auto-print setting and printer. For example, domestic orders might auto-print to “Printer 1” and international to “Printer 2” if you use different printers for different label types.

​
If auto-print doesn’t run

  • Check the rule – Ensure Auto-Print Labels is on and a printer is selected.
  • Check the printer – Printer must be Active (approved). See Printer authorization.
  • Check the shipment – The shipment must match the rule and be in a “sent” or equivalent state that triggers auto-print. Rules may depend on carrier, product, or other conditions.
For more on rules, see Shipping rules.